Official Information

Privacy Policy myrspin

myrspin is committed to protecting the personal information of every member. This document clearly explains how we collect, store, use and protect your data in line with best practices in information security.

Effective Date: 1 January 2026
International Licensing
Malay & English

Our Commitment to Your Privacy

Six core principles that guide how myrspin manages members' personal data.

High-Standard Data Security

All personal information of myrspin members is protected using 256-bit SSL encryption technology. We ensure that your data is not easily accessed by unauthorised parties at any time.

No Disclosure Without Consent

myrspin will not share, sell or transfer your personal information to third parties without your prior consent, except as stated in this policy.

Full Control in Your Hands

Members have the right to access, correct and request the deletion of their personal information at any time. You have full control over your account data on the myrspin platform.

Secure Data Storage

All transaction records, account information and personal data are stored on fully protected servers. We use backup systems and access controls to prevent data loss.

Licensing Compliance

myrspin operates under international licensing and complies with legal requirements relating to data protection as set by the relevant regulatory bodies.

Privacy-Related Support

If you have any questions or concerns related to privacy, our support team is available 24/7 via live chat and email in Malay and English.

Latest Update: This Privacy Policy was last updated on 1 January 2026. Continued use of the myrspin platform after that date is considered your acceptance of the updated terms.

1. Introduction and Scope of This Policy

This Privacy Policy ("Policy") is published by myrspin ("we", "platform", "company") to describe how personal information collected from users of the myrspin.one website ("Website") and services provided through it is managed.

This Policy applies to all individuals who register as members, browse the website, contact the support team, or interact with any part of the myrspin platform. By registering an account or using our services, you agree to the collection and use of information as described in this Policy.

The myrspin platform is only open to individuals aged 21 years and above. We do not accept registrations from individuals below that age limit and do not knowingly collect personal information from children.

2. Personal Information Collected

In the course of operating the platform, myrspin may collect the following categories of information:

  • Identification Information: Full name, date of birth, identification card number (MyKad) or passport, and gender.
  • Contact Information: Email address, mobile phone number and residential address.
  • Account Information: Username, password (in encrypted form), and account activity history.
  • Financial Information: E-wallet details (Touch 'n Go eWallet, DuitNow, ShopeePay), FPX information, and deposit and withdrawal records.
  • Technical Information: IP address, web browser type, device operating system, and access log data.
  • Usage Information: Game records, betting history, game preferences, and platform usage patterns.
Important Note: Sensitive financial information such as full bank account details is not stored on myrspin servers. Transactions are processed through registered secure third-party payment gateways.

3. How Information Is Collected

myrspin collects personal information through the following channels:

  • Account registration forms completed voluntarily by users.
  • Identity verification (KYC) processes required for processing withdrawals.
  • Communications between members and the myrspin customer support team via live chat or email.
  • Cookie technology and analytics tools that record users' browsing patterns on the website.
  • Information shared automatically by your device when accessing our platform.

You have the option to disable cookies through your web browser settings, however this may affect certain functions on the myrspin platform.

4. Purposes for Using Personal Information

Information collected by myrspin is used solely for legitimate purposes, including:

  • Processing account registrations and verifying the identity of new members.
  • Processing deposits, withdrawals, and related financial transactions.
  • Providing effective customer support services to members.
  • Sending updates relating to bonuses, promotions, and platform updates.
  • Conducting internal analysis to improve service quality and user experience.
  • Meeting legal obligations including anti-money laundering (AML) requirements and age verification (21+).
  • Detecting and preventing fraud, account misuse, and suspicious activity.

5. Sharing Information with Third Parties

myrspin does not sell members' personal information to any third party for commercial purposes. However, we may share personal information in limited circumstances as follows:

  • Service Providers: Payment gateway providers, cloud services and software developers who help operate our platform, subject to strict confidentiality agreements.
  • Legal Requirements: When required by court order, regulatory body directive or a lawful request from law enforcement agencies.
  • Protection of Interests: When necessary to protect the rights, property or safety of myrspin, its members, or the public.
Our assurance: Every third-party provider working with myrspin is bound by a data protection agreement that prohibits them from using your information for any other purpose.

6. Data Retention Period

myrspin retains members' personal information for as long as necessary to fulfil the purposes stated in this Policy, or for as long as the member's account remains active. Financial transaction records and identity verification information are retained for the minimum period required by our international licensing obligations.

After account closure, certain information will be retained for a reasonable period to comply with legal obligations, resolve disputes, and prevent misuse. Data that is no longer needed will be securely deleted or anonymised.

7. Information Security

myrspin implements appropriate technical and organisational security measures to protect personal information from unauthorised access, loss, destruction, or disclosure. These measures include:

  • Data encryption during transmission using TLS/SSL protocols.
  • Role-based access controls to ensure that only authorised personnel can access sensitive data.
  • Continuous system monitoring to detect any attempted intrusions.
  • Regular security audits by the internal technical team.
  • Clear incident response procedures in the event of a data breach.

8. Use of Cookies and Tracking Technologies

The myrspin.one website uses cookies and similar tracking technologies to improve the user experience. These cookies allow us to recognise your device, maintain login sessions, remember your preferences, and analyse website usage patterns.

There are three types of cookies we use: essential cookies (required for basic website functions), performance cookies (to analyse usage), and functional cookies (to remember user preferences). You can manage or decline non-essential cookies through your web browser settings.

9. Cross-Border Data Transfers

As myrspin operates under international licensing, your personal information may be processed or stored on servers located outside Malaysia. We ensure that any such data transfers are carried out with adequate protection in line with applicable international data protection requirements.

All data recipients involved in cross-border transfers are bound to security standards equal to or higher than those we practise in Malaysia.

10. Links to Other Websites

The myrspin.one website does not contain links to external websites. If any third-party links appear, myrspin is not responsible for the privacy practices or content of those websites. You are advised to review the privacy policy of each website you visit separately.

11. Changes to This Privacy Policy

myrspin reserves the right to amend this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or industry practices. Any significant changes will be communicated to members via their registered email or a notice displayed on the website before the changes take effect.

The "Effective Date" at the top of this document will be updated whenever amendments are made. We encourage you to review this Policy periodically to ensure you remain informed of how we manage your personal information.

Your Rights as a Data Owner

myrspin recognises the following rights for each member regarding their personal information.

Right of Access

You have the right to request a copy of the personal information we hold about you at any time.

Right of Rectification

You may request correction of any inaccurate or incomplete information in your records.

Right of Erasure

In certain circumstances, you have the right to request that your personal information be deleted from our systems.

Right to Object to Processing

You may object to the processing of your data for direct marketing purposes or certain other purposes.

Right to Data Portability

You have the right to receive a copy of your data in a structured format that can be used by other platforms where applicable.

How to Exercise Your Rights

To submit any request related to your privacy rights, contact our support team via live chat or email at [email protected]. We will process your request within a reasonable time.

Ready to Play with myrspin?

Your privacy is always our priority. Register an account today and enjoy a secure gaming experience with multi-layered data protection on the myrspin platform.

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This platform is for individuals aged 21 and above only. Gamble responsibly.

Frequently Asked Questions About the Privacy Policy

Answers to questions frequently asked by myrspin members regarding the protection of personal information.

During registration, myrspin collects basic information such as your full name, date of birth, identification card number (MyKad), email address, and mobile phone number. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years and above, and set up a secure account for you.

myrspin does not sell or share your personal information with other parties for commercial purposes. We only share data in very limited circumstances — such as with payment gateway providers who help process your transactions, or when required by law. All third parties involved are bound by strict confidentiality agreements.

You can submit a data deletion request by contacting our support team via live chat or email. We will review your request and provide a response within a reasonable time. Please note that some data may need to be retained to meet legal obligations even after account closure.

No. myrspin does not store your full bank account information or sensitive e-wallet details directly. All transactions — whether through Touch 'n Go eWallet, DuitNow, ShopeePay, FPX or cryptocurrency — are processed through secure third-party payment gateways. We only retain transaction records (amount and status) for verification and internal reporting purposes.

Yes, you have the right to request access to the personal information we hold about you. This is known as the right of data access. To make this request, contact our support team via live chat or send an email to [email protected]. We will verify your identity first before providing the information to ensure the security of your data.

After account closure, myrspin will retain certain information for the period required by licensing and relevant legal obligations. This includes financial transaction records and identity verification information. Information that is no longer needed after that period will be securely deleted or anonymised from our systems.